Small business owners told telecoms group of stress four years before 62 launched £120m high court claimVodafone franchisees warned the telecoms group of the “massive impact” commission cuts were having on their mental health four years before a group of 62 launched a £120m high court claim against the company, it has emerged.Franchisees of the high street chain said they were feeling stressed and had suffered from “anxiety” as a result of the decision to cut fees, in research that also indicated they had little trust in Vodafone’s word. Continue reading...
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