15/05/2026 11:02
The Guardian
Redress to customers for force-fitting devices in homes includes £20m penalty and £70m of debt write-offsThousands of British Gas customers who had prepayment meters force-fitted in their homes will between them receive compensation and energy bill debt write-offs worth up to £112m in the biggest energy supplier settlement on record.Great Britain’s energy regulator found that British Gas forced PPMs on homes that were not keeping up with their bills at the height of the Russian gas crisis, in one of the most complex investigations in Ofgem’s history. Continue reading...
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